Privacy Policy

CLASSY CUT — PRIVACY POLICY

1. Introduction and Commitment to Privacy

Classy Cut ("we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who interact with our services. This Privacy Policy governs the collection, use, storage, and disclosure of personal information obtained through our website, software platforms, shopping and product services, and customer service channels (collectively referred to as the "Services" or "Site").

For the purposes of this Policy, "personal information" means any information relating to an identifiable individual who interacts, engages with, or otherwise becomes a customer of Classy Cut.

We reserve the right to amend this Privacy Policy periodically. Any material changes will be reflected in an updated version published on our Site. Continued use of the Services following such updates constitutes your acknowledgment of the revised Policy.

2. Collection of Personal Information

We may collect personal information that you voluntarily provide to us — whether in written or oral form — when you visit our Site or use our Services. In addition, certain information may be collected automatically through your interaction with our Services.

2.1 Categories of Data Collected

We may collect the following categories of personal information, to the extent permitted by applicable law:

  • Geographic and location data;
  • Device and browser identification information;
  • Data gathered through cookies and similar tracking technologies; and
  • Information derived from web server logs.

3. Use of Personal Information

We may use the personal information collected for the following purposes:

  • Optimisation and improvement of Site performance;
  • Operation of essential features and functionalities of the Site;
  • Detection, prevention, and mitigation of fraudulent activity;
  • Identification and resolution of security vulnerabilities and threats;
  • Delivery of personalised content, targeted advertising, and tailored communications across our Site, third-party websites, applications, and mobile platforms;
  • Confirmation, processing, and tracking of orders;
  • Responding to customer queries and communications;
  • Facilitating and completing purchase transactions; and
  • Enhancement of our overall customer service experience.

4. Disclosure and Sharing of Personal Information

We may disclose your personal information to the following categories of third-party service providers, solely to the extent necessary to fulfil the purposes outlined in this Policy:

  • Site security service providers;
  • Site optimisation service providers;
  • Marketing service providers; and
  • Shipping and payment processing service providers.

All disclosures are subject to applicable data protection laws and are made only to parties that have agreed to handle such information in a manner consistent with this Policy.

5. Consequences of Withholding Personal Information

You are under no obligation to provide personal information to us. However, failure to provide certain information may result in the following limitations:

  • Inability to complete a purchase or transaction;
  • Impaired or degraded functioning of the Site;
  • Non-receipt of newsletters and marketing communications;
  • Inability to contact or communicate with our customer service team;
  • Inability to process product returns or exchanges; and
  • Inability to book an in-store appointment.

6. Data Security

We implement a combination of electronic and physical security procedures, technologies, and measures designed to protect your personal information against unauthorised access, use, or disclosure. While we take reasonable and commercially appropriate steps to safeguard your data, we cannot guarantee the absolute security of any information disclosed to us, and any transmission of personal information is at your own risk.

7. Third-Party Links

Our Site may contain links to third-party websites and aggregators that are not under our control and fall outside the scope of this Privacy Policy. Classy Cut accepts no responsibility or liability for the privacy practices of such third-party platforms. We strongly encourage you to review the applicable privacy policies of any third-party website before providing your personal information.

8. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us through the channels provided on our Site.