Policies

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Conflicted Free Diamonds

Classy Cut considers it to be an important responsibility to stand in unison with the diamond industry globally on its policy towards conflict diamonds. With the United Nations, governmental and non-governmental organisations and processes like the Kimberley Process, we are against the illegal diamond trade.

We bring you quality diamonds that are sourced from respected suppliers globally. Classy Cut diamonds are conflict-free and we maintain a no-tolerance policy towards any supplier who violate the set standards by the Kimberley Process that is used for diamond tracking and certification.

Classy Cut supports fair and legal diamond trade. We ensure the diamonds we source are from mines across the world that follow fair employment practices and provide the best conditions to miners including healthcare, and are socially and environmentally responsible. We do not source any of our diamonds and jewellery from places where human rights are violated.

Our responsibility to our customers lies in the fact that we bring to them the finest quality of diamonds and jewels that are sourced ethically.

More information on the subject can be found at DiamondFacts.org.

We partner with only those who share our emphasis on the best possible ethical standards. This includes our stand on mining that is responsible. It is an issue that is, like for jewellers across the world, close to our hearts. This is a subject that is evolving continuously and we review our stand the same way to ensure our practices include every possible ethical standard.

Diamond Upgrade Policy

Classy Cut will be happy to assist any of our customers who wish to upgrade diamonds. However, the upgrade programme will depend on the availability of stock. We reserve the rights to change our policy without notice.

Return And Refund Policy

Our Return Policy, as it may change from time to time, is a part of this Agreement and reflected fully on our website under "30 Day Returns" applicable only in India.

Contact our Customer service at +91 85915 55298 Or Email Us at connect@ClassyCutsStones.com will get back to you within 24hrs.

All returns must be accompanied by the original documents sent to the customer. Any return of a diamond made without the original diamond or document Classy Cut Reserve the right to cancel the Return.

The User has to Pay for the Shipping Charges and Tax Duties whatsoever Fees applied during the Returning of the product. Classy Cut Reserve the right to change the location of return address as per State within India.

Classy Cut are not liable to pay for shipping or any kind of taxes and duties during the return all charges will be paid by the user.

Custom Made Jewellery will not be included in this Return Policy. Any kind of Customization in Metal or Stone will not be Refundable.

International Return:

Due to Current Pandemic Situation we do not accept any International Return in case of any Query please Contact us at connect@ClassyCutsStones.com

Refund Policy

The Refund process will be initiated once we have the product and based on the assessment the refund will be provided.

A 20% Deduction Price will be applicable on the product.

All the charges including the Shipping, Duties will be given by the Customer itself no charges will be paid by Classy Cut.

The refund will be provided once assessment is done it may take upto 60 days after receiving the product and assessment is done. Classy Cut will verify that it's you and after receiving the confirmation from your side the refund process will be imitated.

In Case of disagreeing on the Amount of refund the product will be delivered back to the User and the delivery charges including the shipping and duties will be paid by the user.

Classy Cut reserve the right to fix the amount to be refunded no Legal action will be taken regarding the refund amount.

Once the product is Purchased it will be considered as you have agreed with all the terms and Conditions.

International Refund:

Due to Current Pandemic Situation we do not accept any International refund in case of any Query Please Contact us at connect@ClassyCutsStones.com

Payment Policy

Currently, we only accept the online mode of payment. Online payments will have to be made while confirming the order. All payments are secured SSL Secured policies. We reserve the right to save credentials to confirm payments.

Privacy Policy

Your privacy is of utmost importance to Classy Cut. A huge part of our promise to you is to protect your privacy and the personal data that you share with us. The information below will tell you exactly what information we ask from you, why we ask for it and how we use it. Any reference to our ‘Site’ includes our Classy Cut website, other software, and any reference to our ‘Services’ includes our website, other shopping or product services or customer service phone line.

Classy Cut will update this Privacy Policy occasionally. In this policy, ‘personal information’ means any information in relation to an identifiable individual who interacts or engages with our Services or otherwise becomes a customer of Classy Cut.

Collection, Use, And Sharing of Information

There are several times you may decide to provide your personal information with us, especially when you visit our website or use our Services. We may store your personal information (whether written or oral) that you give us. We may also collect certain information automatically from you. We may collect, use, and share the following categories of your information (unless restricted by law):

Categories of Data We May Collect

  • Location information
  • Device and browser information
  • Information gathered through cookies and other tracking technology
  • Information that is collected from web server logs

Who We May Share Your Data With

  • Site security service providers
  • Site optimisation service providers
  • Marketing service providers
  • Shipping and payment service providers

How We May Use the Data Collected

  • Site performance optimisation
  • To run essential features on the site
  • Prevent fraud
  • To detect security issues
  • To offer personalised content, including by advertising and tailor-made content, which may be on our Site, other sites, apps or mobiles
  • To confirm and track your order
  • To respond to queries
  • To help complete your order
  • To upgrade our customer service experience

Consequences of Not Providing Data

  • You might not able to make a purchase
  • The Site may not function properly
  • You may not receive our newsletters
  • You will not be able to communicate our customer service team
  • You will be unable to return or exchange our products
  • You will not be able to book an appointment at our store

Security

We use a combination of electronic and physical security procedures, technologies and measures to help protect your personal information from unauthorised access, use or disclosure. While we strive to safeguard your personal information, we cannot guarantee or warrant the security of any information you disclose to us.

Links

Classy Cut’ Site may provide links to third-party websites and aggregators which are outside our control and beyond the purview of this policy. We encourage you to review the privacy policies posted on these (and all) websites before parting with your data.

Cookies Policy

We use cookies and similar files or technologies to automatically collect and store information about your computer, device, and Site usage, in order to improve their performance and enhance your user experience. We use the general term "cookies" in this policy to refer to these technologies and all such similar technologies that collect information automatically when you are using our Site where this policy is posted. You can find out more about cookies and how to control them in the information below.

If you do not accept the use of these cookies, please disable them using the instructions in this cookie policy or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on this site may seriously cripple the user experience and other features on the Site and Services, to the point of rendering them useless.

In this Cookies Policy, we use the term Classy Cut (and "we", "us" and "our") to refer to Classy Cut (connect@ClassyCutsStones.com). This Cookies Policy, along with our Privacy Policy available at https://www.lv.chav.in/policy/privacy-policy. Capitalized terms not otherwise defined in this Cookies Policy have the same meaning given in our Terms and Conditions.

What is a cookie?

Cookies are computer files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the site.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Site before or whether you are a new visitor.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.

We may also use web beacon or other similar cookie technologies. When a visitor accesses our Site, a non-identifiable notice of that visit is generated which may be processed by us or by third parties. These web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies as described further below. If you turn off cookies, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies.

How do we use cookies?

We use cookies to:

  • track traffic flow and patterns of travel in connection with our Site;
  • understand the total number of visitors to our sites on an ongoing basis and the types of internet browsers (e.g. Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g. Windows or Mac) used by our visitors;
  • monitor the performance of our Site and to continually improve it; and
  • customize and enhance your online experience.

We may also use a third party called Google Analytics to gather general information about how people use our website for the purposes of website optimization and analytics. To find out more about Google Analytics' privacy policies, please visit http://www.google.com/policies/privacy/partners/.

We, or our third-party mail service providers, may also include web beacons in e-mail messages to you in order to determine whether messages have been opened and links contained within them have been clicked.

What types of cookies do we use?

The types of cookies used by us and our partners in connection with the Site can be classified into one of three categories, namely 'essential website cookies', 'functionality cookies', and 'analytics and performance cookies'. We've set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.

Need More Information?

If you would like to find out more about cookies and their use on the Internet, you may find the following link useful: "http://www.allaboutcookies.org/" All About Cookies